Clinic Revenue Audit
Before you change anything, you need to know what the leaks are actually costing you. The audit turns a vague feeling that money is slipping away into a number you can act on.
About 2 weeks
Turnaround
One-time fee
Pricing
Arabic & English
Reviewed in
Most clinics are guessing
Ask a clinic owner how many enquiries they missed last month and you usually get a shrug. The messages are spread across a personal WhatsApp, a reception phone, an Instagram inbox and a website form nobody checks. Nothing is counted, so nothing gets fixed.
The result is a clinic that keeps spending on ads and referrals to bring in demand it cannot catch. The audit fixes the order of operations: measure first, then spend.
What we actually examine
We work through five specific places revenue escapes. Each one is measured against your real data, not an industry average, and each one gets a number attached to it.
Reply speed to new enquiries
We time how long a new patient waits for a first human reply across every channel you use, then compare it against the window in which they are still choosing a clinic.
What happens after hours
We map the volume arriving at night, on weekends and during holidays, and how much of it is answered the next working day versus never answered at all.
No-show and cancellation rate
We calculate what share of booked appointments never arrive, which slots suffer most, and what a single empty chair costs once staff time and lost treatment are included.
Treatments that were postponed
Implants, orthodontics and other high-value plans a patient accepted in principle and then delayed. We count them, value them, and check whether anyone followed up.
Patients who quietly stopped coming
We segment your list by last visit date to find everyone dormant six months or longer, and estimate the recoverable value sitting inside that group.
What lands on your desk
You receive a document you can read in fifteen minutes and act on the same week. It is written for a clinic owner, not for an analyst.
A leak-by-leak report
Every gap we found, described plainly, with the evidence behind it.
Revenue attached to each one
A conservative estimate of what each leak costs per month, so you can rank them by money rather than by gut feeling.
A prioritised fix plan
What to fix first, what can wait, and what you can handle in-house without paying anyone.
A walkthrough call
We go through the findings with you and answer questions. You keep the report whether or not you work with us afterwards.
Where the numbers come from
Your message history
Timestamps from the channels patients actually use, so reply speed is measured rather than estimated.
Your appointment records
Booked versus attended, broken down by slot and treatment type.
Your patient list
Segmented by last visit, treatment value and follow-up status.
A live enquiry test
With your permission we send real enquiries at different hours to see what a new patient genuinely experiences.
Pricing
One-time fee
A fixed fee agreed in writing before we start, based on the size of your clinic and the number of locations. There is no retainer attached and no requirement to continue with us afterwards.
Best suited to
- Clinics that suspect they are losing patients but cannot prove where
- Owners who want evidence before committing to a monthly system
- Practices about to increase ad spend who want to fix capture first